There is an ever-growing need today for understanding just how to effectively communciate with aging adults on these important topics and that providing them with meaningful support is imperative for their wellbeing. While it can be a daunting challenge, it is essential for those managing the care of older adults to be patient, respectful and empathetic to the situation. An effective conversation with an older adult should always consist of thoughtful speech, careful listening and an open awareness to their wants and needs.
The Key Ingredients to a safe conversation:
- Acknowledge the difficulty of the conversation.
- Look at all facts - be gentle and sensitive (if there is any resistance, back-up and create a safe space before proceeding.)
- Ask questions - always look for ways to have the senior control the conversation.
- Identify the outcome you're both looking for - the future you want to create. Be open to their thoughts and be thinking outside the box.
- Inquire into what would help the senior create the next stage of their life as the best part of their life.
- Take this as an opportunity for soul searching and valuing your relationship with your senior.
- Judgments
- Having the answer
- Being argumentative
- Getting angry
- Getting defensive
Sources:
www.csa.us
www.aoa.gov
Blog post provided by the Society of Certified Senior Advisors
