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Thursday, October 20, 2011

Meet Our October CSA Spotlights - Bayada Nurses

Bayada has formed a partnership with the Society of Certified Senior Advisors® (SCSA) and completed the first class of 26 participants at the NC Learning Center in Charlotte. SCSA, developed in 1997, is the world’s largest membership organization educating and certifying professionals who serve seniors. Its Certified Senior Advisor (CSA) ® Designation ...course was developed with experts in the aging field and provides knowledge about to how best to meet seniors’ needs and improve their lives. The mission is consistent with The Bayada Way of helping people to have a safe home life with comfort, independence and dignity.

The intensive curriculum places a focus on developing an understanding of the health, social and financial factors which impact the majority of seniors. The CSA designation is earned after successful completion of the certification requirements, including passing the exam and attestation to adhere to the standards of professional conduct contained in the CSA Code of Professional Responsibility.

Bayada’s next class is scheduled for Oct 10 – 13 at the NJ Learning Center. A special note of gratitude is extended to Maryanne Prudhomme and Ramona Phillips, our first CSAs, who forged the way and promoted the idea and benefits of a partnership. Another thank you to Tom Minowicz for helping organize the class at our Charlotte training facility. For more information on SCSA, visit their website below at

What are they saying about the CSA class?

“What resonated most with me was how closely aligned the CSA curriculum is to the Bayada Way. The message and its delivery were filled with compassion and sensitivity. It reiterated that "our clients come first" isn't just a saying, it's a promise we make every day. It's a way of life.” ~Courtney Hodges, Associate Director (EDE)

“The CSA course has made me think about the way that we interact with seniors in a different way. I feel like the course has helped close some gaps in the way in which we approach our jobs in respect to how we can best serve the senior population.” ~Shannon McCarson, Division Director (DAF)

“The CSA course has really helped me to further my knowledge, understanding, and overall compassion in all areas of senior care. I feel it has prepared me to provide better guidance not only to our Bayada clients, but to all seniors. Giving us the opportunity to take this class reminded me again how our company lives the Bayada Way in everything we do.” ~Tammie Craddock, Client Services Manager (CHA)